Route 11 Truck and Equipment Sales and service

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Reviews about Route 11 Truck and Equipment Sales and service

• H. Renee Ford
  ★ ★ ☆ ☆ ☆
  I'd give them less than 1 if I could. Not only did they keep my trailer for a week when they originally told me the next day, they quoted $470 then hit me with a $650 bill with no call. "Well it took more parts and time than we had quoted." A phone call about the increase in cost would have been wonderful. I didn't have to have some of the work done that I had done and if the quote had even been close to the final cost I wouldn't have had the work done.
  
  EDIT - I'll leave the original. When I went to get my trailer in the evening Barry came out and explained the extra work they had to do (which hadn't been explained before). All of this frustration could have been alleviated by a simple phone call. Also the lights on my trailer still aren't working properly. He stated they would keep it and figure it out and fix it without charging me anything. I will update to 3* if they actually do that.

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